Success Stories

VDI SOLUTION WITH 25000 END POINTS


CUSTOMER PROFILE:

A leading global business services Provider and transformation partner With presence in 44 locations across 9 countries and over 40,000

CUSTOMER BACKGROUND
  • One of the largest BPO setups in INDIA expanding infrastructure for 25000 seats in 12 cities, which Included several telecom vendors
  • Needs a cost effective solution that is easy to manage, maintain, monitor and secure from Data compliance
  • End Points should be capable to install software like soft Phone and its recorder
WHY HPE SOLUTION
  • HP has been providing Thin Client solutions for BPO Sector for more than 15 years
  • Complete solution of VDI from server storage to Thin clients
  • Offer a range of Thin clients from Zero AIO to workstations
  • Road maps to its thin clients available with HP
BUSINESS ISSUES AND CHALLENGES
  • Downtime due to hardware failures, cost of OS, antivirus and other software made desktops an expensive proposition
  • High Power consumption of desktops
  • Data security was a big challenge in desktops
  • Different Thin Client technology needed that supported their unique requirement
SOLUTION COMPONENT
  • HPE Server and Storage for VDI DC setup required new setup
  • Total 25000 HP Thin Clients, some of them are windows embedded 10 and some of them are Zero AIO clients which are POE
  • HPDM is a free software from HPE which is implemented at every location to manage thin client centrally and deploy software from console
KEY OUTCOME
  • Significant saving in costs as compared to desktops (on Hardware, OS & software)
  • Management and changing software was easy through HPDM as it also helps to collect inventory reports of Thin Clients from console
  • Two types of Thin Clients provided, one with Windows embedded OS which allows to install software phones and other software required for the telecom vendor and second was a Zero AIO thin client which can also work on POE
  • Reduced electricity costs
  • Advance Replacement of any faulty units from OEM resulted in zero downtime